Pilot design
Define success
before the pilot.
A pilot is a bounded evaluation, not a promise of production readiness. Include normal cases, missing information, conflicting sources and unauthorised actions.
Illustrative photograph. Not SKW offices, staff, clients or infrastructure.AGENT PILOT
What to evaluate
Exceptions and human corrections
Processing time against an agreed baseline
Operating cost and review effort
Permission checks and refusal behaviour
Decision before extension
Document what works, what fails and what must change. Extend only if the agreed criteria are met; otherwise revise, reduce or stop.
SKW / HUMAN-DIRECTED INTELLIGENCE
Which work would you like
to organise better?
Start with one useful problem, a limited pilot and agreed criteria. No productivity percentage or ROI is promised without a baseline.